Abstract

URBAN, B  and  JOUBERT, GCDS. Drivers of intellectual capital and organisational performance: a focus on human capital, structural capital and relational capital. JCMAN [online]. 2017, vol.14, n.1, pp.1243-1272. ISSN 1815-7440.

Intellectual capital (IC), conceptualised as the knowledgeDbased equity of organisations, has attracted a significant amount of scholarly and practitioner interest during the last decade. Measuring IC is complex, with researchers suggesting that understanding the blend or mix of IC components is important for organisational performance. A three-dimensional standard categorisation of IC, consisting of human capital, structural capital and relational capital components is adopted for this study to measure the impact of these components on performance. A survey is administered to a diverse set of organisations in the greater Johannesburg area and data is analysed employing Partial Least Squares Path Modelling (PLS-SEM) as well as Covariance Based Structural Equation modelling (CB-SEM). Study results provide support for a direct and positive association between the human and structural capital components of IC. Additionally, the results are compared with past findings across countries in Canada, Malaysia, Portugal and Belgium, allowing for further replications and insights to emerge. This study paves the way to increased empirical understanding on the components of IC and establishes the impact they have on organisational performance.

Keywords : human capital; intellectual capital; relational capital; social capital; South Africa; structural capital.

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