Abstract

MANCHIDI, Ntise Hendrick. A supply chain leadership model in a developing economy with reference to operational excellence and innovation. JCMAN [online]. 2023, vol.20, n.1, pp.247-269. ISSN 1815-7440.  http://dx.doi.org/10.35683/jcm21094.194.

PURPOSE OF THE STUDY: There seems to be insufficient knowledge and awareness of strategic actions in supply chain management (SCM) from a developing economy perspective. This has culminated in a lack of understanding of supply chain leadership (SCL), operational excellence and innovation in a developing economy PURPOSE OF THE STUDY: The transformation in SCM activities has prompted companies to reconsider the set goals and objectives alongside those in the global competitive landscape of contemporary SCM for the achievement of SCL in a developing economy. The primary objective of the study was, therefore to develop a model that allows for companies to identify strategic actions to be taken in SCM to attain SCL in a developing economy DESIGN/METHODOLOGY/APPROACH: The study used a mixed-methods survey method that was conducted among 100 companies purposively drawn from 400 JSE-listed companies and 8 industry specialists for quantitative and qualitative surveys, respectively FINDINGS: The study found that it is critical for companies to identify the strategic actions for implementation in SCM about operational excellence and innovation to achieve SCL. Leadership elements (LE), sustainability elements (SE), operational elements (OE) and innovation elements (IE) were found to be the best predictors of SCL in a developing economy because they are independent and complement one another to achieve SCL RECOMMENDATIONS/VALUE: It is critical for companies to identify the strategic actions about operational excellence and innovation for implementation in SCM to achieve SCL in a developing economy MANAGERIAL IMPLICATIONS: The adoption of a model for SCL with four primary elements (LE, SE, OE, and IE) could serve as a comprehensive strategy for any company in a developing economy to attain SCL JEL CLASSIFICATION: L25

Keywords : Supply chain leadership; supply chain management; developing economy; operational excellence; innovation; JSE-listed companies.

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