Abstract

MAPHANGA, Mbali E.; MOKOENA, Aubrey B.  and  ISABIRYE, Anthony K.. Leadership power bases influence on quality of work-life and intention to stay among retailing employees. SAJHRM [online]. 2024, vol.22, pp.1-10. ISSN 2071-078X.  http://dx.doi.org/10.4102/sajhrm.v22i0.2403.

ORIENTATION: Retail managers utilise their position of authority to obtain the highest calibre work to uphold the perceived standards of their individual businesses RESEARCH PURPOSE: The goal of this research is to investigate the impact of leadership power bases and workplace quality on employees' intentions to remain at a particular retail location in the Gauteng province MOTIVATION FOR THE STUDY: Effective and efficient management of staff is a key factor in determining the success of retailers in businesses of all sizes in that employees can be significantly impacted by the leadership power a store manager possesses RESEARCH APPROACH/DESIGN AND METHOD: A quantitative cross-sectional research design utilising a probability random sampling technique was adopted to collect data from a sample of 336 employees through a structured questionnaire MAIN FINDINGS: Reward power showed a negative prediction of quality of work-life, whereas coercive power and lawful power bases showed a favourable contribution to the prediction of quality of work-life. In addition, quality of work-life proved to be a significant predictor of intention to stay PRACTICAL/MANAGERIAL IMPLICATION: By investing in leadership development and fostering a supportive work culture, organisations can create an environment that encourages employees to stay for the long term CONTRIBUTION/VALUE-ADD: Understanding the influence of different power bases, organisations can target development opportunities that will improve overall leadership capability and create a more positive work environment

Keywords : quality of work-life; intentions to stay; retailing; leadership power bases; reward power; coercive power; legitimate power.

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