Abstract

NAIDOO, Sudhindra. Factors affecting job satisfaction at a private school in Pietermaritzburg, KwaZulu-Natal. IJTL [online]. 2019, vol.14, n.1, pp.68-85. ISSN 2519-5670.

Recently, private education in KwaZulu-Natal has encountered a decrease in overall employee satisfaction. The objective of this study was thus to determine those factors affecting job satisfaction. This was achieved through conducting a cross-sectional study at a private school in Pietermaritzburg. An anonymous questionnaire was used to collect the data from 47 staff members. Results showed that age and race were significantly associated with job satisfaction (p<0.05). The negative perceptions in relation to job satisfaction mainly revolved around advancement and leadership. Strong positive correlations were found between 'environment and culture' and 'relationship with colleagues' (r=0.697, p<0.05), 'environment and culture' and 'job security' (r=0.650, p<0.05), and relationships with colleagues and job security were found to be significantly associated with each other (r=0.660, p<0.05), and leadership with advancement (r=0.300, p=0.043). Although most participants were satisfied with the general working conditions and culture of the school, some expressed dissatisfaction with working conditions in their specific departments. It is recommended that management ensures that working conditions are conducive to skills development and empowerment of staff in order to promote job satisfaction.

Keywords : private education; job satisfaction; motivation; remuneration; leadership; recognition.

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