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Journal of Contemporary Management

versión On-line ISSN 1815-7440

Resumen

DROTSKIE, A  y  OKANGA, B. Synchronisation of the process of quantitative and qualitative monitoring and evaluation of activities in public sector organisations. JCMAN [online]. 2015, vol.12, n.1, pp.379-400. ISSN 1815-7440.

This article examines how synchronisation of quantitative and qualitative M methods predicts effectiveness of activities' monitoring and evaluation to enhance the successful implementation of different government projects. While using qualitative research method and meta-synthesis as a technique of conceptual analysis, critical analysis was accomplished according to three main stages that include: (1) analysis of core M theories, (2) critical review of M practices in the South African public sector, and (3) comparison of findings on core M theories with practices in the South African public sector. Findings indicated that linking quantitative to qualitative M measures influences effectiveness of monitoring and evaluation. However, no single theory or conceptual framework was found to elucidate on the essence of linking quantitative to qualitative M measures. Such conceptual shortfalls were also found to be evident in the South African public sector in which the evolution of monitoring and evaluation has been mainly quantitative. The study filled such a gap by postulating a strategic framework for enhancing the synchronisation of the processes of quantitative and qualitative monitoring and evaluation.

Palabras clave : monitoring and evaluation; public sector; quantitative & qualitative M & E; synchronisation.

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