Resumo

BOTHA, D. Employees' perceptions and experiences of bullying in the workplace. JCMAN [online]. 2019, vol.16, n.1, pp.180-208. ISSN 1815-7440.  http://dx.doi.org/10.35683/jcm19004.0010.

Globally, workplace bullying is a growing concern in the world of work. Workplace bullying may have devastating effects on employees as well as organisations. On an individual level, it may result in physical and psychological conditions. On an organisational level, it may have consequences for productivity, staff turnover, morale and motivation of employees, among other things. The purpose of this research was to determine the perceptions and experiences of workplace bullying among employees in the workplace, in South Africa. The study was conducted within a positivistic research paradigm and a quantitative research design was used. The target population consisted of students enrolled for the MBA qualification at selected business schools in South Africa. The business schools were selected on an availability basis. From the research results it became evident that employees in South Africa are subjected to workplace bullying to a considerable degree. More than half of the respondents indicated that they have experienced workplace bullying of a personal and work-related nature. It is of utmost importance that workplace bullying, as a work-related issue, is addressed effectively. The role of human resource practitioners is of utmost importance to counter bullying in workplaces.

Palavras-chave : Bullying behaviour; employees; MBA students; negative actions; organisations and workplace bullying.

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