Resumo

OOSTHUIZEN -VAN TONDER, ME; DU PREEZ, A  e  BESTER, P. Graphic team sculpting for Nursing Management : The way Forward. JCMAN [online]. 2019, vol.16, n.1, pp.402-421. ISSN 1815-7440.  http://dx.doi.org/10.35683/jcm19015.0020.

In a multifaceted, fast-paced healthcare environment, providing staff with opportunities to improve teamwork is fundamental to healthcare providers' job satisfaction, organisational effectiveness and patient outcomes. This article highlights the value of middle management applying a newly developed technique, graphic team sculpting as a strategy to enhance teamwork. The aim was to explore and describe the role of the nursing unit manager to improve nursing teamwork in a mental health care facility. A qualitative, explorative, interpretive descriptive and contextual study was done. The population consists of thirteen unit managers (N=13), selection criteria was used and all qualifying participants voluntarily participated in either the focus group discussion or the graphic team sculpting or both. Data was collected through one focus group discussions (n=8) and graphic team sculpting (n=9). Data was analysed through content analysis. The results indicated that nursing teamwork was influenced by organisational-, unit specific- and unit manager specific factors. Negative organisational culture contributed to absenteeism and resistance to change, which lead to power struggles. As every team is complex; it is recommended that unit managers must embrace uniqueness and diversity in teams. It is vital to recognise the importance of nursing teamwork in improving quality care and promoting positive work environments that will contribute to nurses' job-satisfaction, improve patient safety and quality care. Unit managers should incorporate graphic team sculpting as a team building strategy.

Palavras-chave : Graphic team sculpting; mental health; nurse manager and teamwork.

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