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South African Journal of Industrial Engineering
versão On-line ISSN 2224-7890
versão impressa ISSN 1012-277X
Resumo
BELL, L.; VAN WAVEREN, C.C. e STEYN, H.. Knowledge- sharing within the project-based organisation: a knowledge-pull framework. S. Afr. J. Ind. Eng. [online]. 2016, vol.27, n.4, pp.18-33. ISSN 2224-7890. http://dx.doi.org/10.7166/27-4-1580.
This paper examines mechanisms to use lessons learned on individual projects within an organisation. A Delphi study highlighted the organisation's responsibility for incorporating knowledge from projects into a project management methodology. Knowledge from a project should be transferred through a centralised knowledge management function that should evaluate codified knowledge within the context in which it was generated, determine how the knowledge should be used, and maintain the explicit knowledge database and the knowledge flow process. Based on a literature review, structured interviews, archived data, and a Delphi survey, a framework for transferring knowledge to the organisation is proposed. The framework enables the organisation to motivate and guide knowledge transfer within a methodology that indicates where, when, and how knowledge transfer and use should take place.