Resumo

MIYEN, Rito  e  MARNEWICK, Carl. The Influence of Change Management Process on Cloud Transitioning. SACJ [online]. 2023, vol.35, n.2, pp.25-49. ISSN 2313-7835.  http://dx.doi.org/10.18489/sacj.v35i2.17441.

Technology is a dynamic field with constant changes, improvements, and new discoveries even before anyone is fully comfortable or used to the way it was. Cloud computing has gained momentum with the migration to the cloud growing at an incremental rate each year. However, some organisations migrate prematurely without fully understanding the impact on various factors. This research focuses on the influence of change management processes on cloud transitioning. The study included the feasibility of using COBIT to adequately manage organisational change when migrating to the cloud. The quantitative research methodology used a survey where the concept of cloud computing and applying COBIT in the context of organisational change were explored. A combination of these concepts was necessary as these had not been explored in other studies. A correlation coefficient analysis was performed to determine the relationship between COBIT's change management processes and the success rate of cloud computing. The results of this research suggest that there is a relationship between change management processes and the success rate of cloud computing. Future research could include the creation of a cloud-readiness assessment model to assist businesses to make an informed decisions when migrating to the cloud. Categories · Computer systems organisation ~ Architectures, Distributed architectures, Cloud computing

Palavras-chave : IT governance; Cloud computing; Change management; COBIT.

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