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MOSTERT, PG [Author]
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Steyn, TFJ, Mostert, PG and de Jager, JNW
The influence of length of relationship, gender and age on the relationship intention of short-term insurance clients: An exploratory study
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S. Afr. j. econ. manag. sci.
, July 2008, vol.11, no.2, p.139-156. ISSN 2222-3436
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Spies, H and Mostert, PG
Exploring relationship intention and the duration of customer support in the South African banking industry
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JCMAN
, 2015, vol.12, no.1, p.473-495. ISSN 1815-7440
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Mackay, N, Petzer, DJ and Mostert, PG
Relational benefits and customer satisfaction - a South African short-term insurance industry perspective
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JCMAN
, 2014, vol.11, no.1, p.302-323. ISSN 1815-7440
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Kruger, L and Mostert, PG
The influence of relationship intention on relationship length and contractual agreements
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JCMAN
, 2013, vol.10, no.1, p.339-361. ISSN 1815-7440
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Delport, H et al.
Exploring the relationship intention concept in two South African service industries
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JCMAN
, 2010, vol.7, no.1, p.290-307. ISSN 1815-7440
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Steyn, TFJ, Mostert, PG and de Jager, JNW
The influence of occupational status, income and academic qualifications on the relationship intention of South African short-term insurance clients: an exploratory study
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JCMAN
, 2009, vol.6, no.1, p.471-489. ISSN 1815-7440
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Petzer, DJ, Steyn, TFJ and Mostert, PG
Customer retention practices of group, or branded hotels, as compared to private or owner-managed hotels: an exploratory study
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JCMAN
, 2009, vol.6, no.1, p.274-297. ISSN 1815-7440
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