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Search on : PETZER, DJ [Author]
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 Mackay, N, Petzer, DJ and Mostert, PG Relational benefits and customer satisfaction - a South African short-term insurance industry perspective. JCMAN, 2014, vol.11, no.1, p.302-323. ISSN 1815-7440
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 de Meyer, CF et al. Investigating perceived justice in South African health care. JCMAN, 2013, vol.10, no.1, p.156-175. ISSN 1815-7440
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 Petzer, DJ. The attitudes of urban South African consumers residing in Gauteng toward advertising regulations and practices. JCMAN, 2012, vol.9, no.1, p.89-112. ISSN 1815-7440
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 Petzer, DJ. Investigating mobile marketing acceptance of urban South Africans residing in Gauteng. JCMAN, 2011, vol.8, no.1, p.384-407. ISSN 1815-7440
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 Vercueil, Z, Petzer, DJ and De Meyer, CF Generation y's complaint behaviour and desired service recovery in the South African cellphone industry. JCMAN, 2011, vol.8, no.1, p.123-149. ISSN 1815-7440
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 Botha, DM and Petzer, DJ Marketing challenges faced by South African banks expanding into other emerging markets. JCMAN, 2010, vol.7, no.1, p.420-439. ISSN 1815-7440
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 Petzer, DJ, Steyn, TFJ and Mostert, PG Customer retention practices of group, or branded hotels, as compared to private or owner-managed hotels: an exploratory study. JCMAN, 2009, vol.6, no.1, p.274-297. ISSN 1815-7440
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