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Search on : STEYN, TFJ [Author]
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 Steyn, TFJ, Mostert, PG and de Jager, JNW The influence of length of relationship, gender and age on the relationship intention of short-term insurance clients: An exploratory study. S. Afr. j. econ. manag. sci., July 2008, vol.11, no.2, p.139-156. ISSN 2222-3436
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 Delport, H et al. Exploring the relationship intention concept in two South African service industries. JCMAN, 2010, vol.7, no.1, p.290-307. ISSN 1815-7440
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 Steyn, TFJ, Mostert, PG and de Jager, JNW The influence of occupational status, income and academic qualifications on the relationship intention of South African short-term insurance clients: an exploratory study. JCMAN, 2009, vol.6, no.1, p.471-489. ISSN 1815-7440
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 Petzer, DJ, Steyn, TFJ and Mostert, PG Customer retention practices of group, or branded hotels, as compared to private or owner-managed hotels: an exploratory study. JCMAN, 2009, vol.6, no.1, p.274-297. ISSN 1815-7440
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