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Journal of Contemporary Management

On-line version ISSN 1815-7440


AWUAH, Emmanuel. Enhanced key success indicators of a risk management framework for public-private partnerships smart city projects. JCMAN [online]. 2023, vol.20, n.2, pp.89-122. ISSN 1815-7440.

PURPOSE OF THE STUDY: Public-private partnerships (PPPs) contractual agreements between a private sector organisation and a government entity to jointly provide infrastructures and services are critical to address urban infrastructure and services gaps. Embedding Information Communication Technologies(ICT) into PPPs urban projects-smart cities is also considered critical. These partnerships are risk-inherent, requiring a risk management framework that can serve as a tool to guarantee successful smart city project delivery. What constitutes successful PPP smart city projects remains contentious since previous studies have not adequately identified the indicators for measuring and managing their success. Therefore, this study rides on the extension of previous studies and seeks to enhance key success indicators of a risk management framework for managing and measuring successful PPP smart city projects DESIGN/METHODOLOGY/APPROACH: A literature review was conducted to extend the guiding criteria of success indicators provided in previous studies to arrive at the enhanced key success indicators of a risk management framework. Smart city dimensions and criteria were deduced from literature and embedded in the framework. The enhanced key success indicators were also embedded in the framework and tested empirically through a quantitative approach. A descriptive analysis was performed to determine their application in managing and measuring contemporary PPP smart city projects FINDINGS: The responses to the survey confirmed the Enhanced Key Success Indicators of a Risk Management Framework for PPP Smart City Projects RECOMMENDATIONS/VALUE: To manage and measure successful PPP smart city projects, stakeholders should pay attention to project budget/cost, project schedule, intelligent communication technologies(digitalisation of the city), and risk management MANAGERIAL IMPLICATIONS: These Enhanced Key Success Indicators and their guiding criteria could contribute to addressing the gaps between current and premium practices of managing risks and measuring successful PPP smart city initiatives to address cities' infrastructures and services challenges JEL CLASSIFICATION: O22; O18; L32; Q55

Keywords : Enhanced Key Success Indicators; Public-Private Partnerships; Smart-Cities; Project Management; and Risks Management Framework.

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