Services on Demand
Article
Indicators
Related links
- Cited by Google
- Similars in Google
Share
Curationis
On-line version ISSN 2223-6279
Print version ISSN 0379-8577
Curationis vol.31 n.3 Pretoria 2008
RESEARCH ARTICLE
Factors influencing nurses' job satisfaction in selected private hospitals in England
RP LephalalaI; VJ EhlersII; MJ OosthuizenIII
IMA Cur student; Department of Health Studies, University of South Africa
IID Litt et Phil, Professor; Department of Health Studies, University of South Africa
IIID Litt et Phil, Senior lecturer; Department of Health Studies, University of South Africa
ABSTRACT
The quantitative descriptive survey used self-completion questionnaires to study factors influencing nurses' job satisfaction in selected private hospitals in England. Herzberg's Theory of Motivation was used to contextualise the results obtained from 85 completed questionnaires.
In terms of Herzberg's Theory of Motivation, the most important extrinsic (hygiene) factor was no satisfaction with their salaries compared to nurses' salaries in other private hospitals in England, in the NHS and even at their own hospitals. However, most nurses were satisfied with the other extrinsic factors (organisation and administration policies, supervision and interpersonal relations). The most important intrinsic factors (motivators), influencing nurses' job satisfaction was their lack of satisfaction with promotions (including the fact that their qualifications were reportedly not considered for promotions), lack of advancement opportunities and being in deadend jobs, and lack of involvement in decision- and policy-making activities.
Nurses' levels of job satisfaction might be enhanced if promotion policies could be consistent, advancement opportunities implemented, qualifications considered for promotions, salary issues clarified, and if nurses could be involved in decision- and policy-making. Enhanced levels of job satisfaction could help to reduce turnover rates among registered nurses at the private hospitals in England that participated in this study.
Keywords: Herzberg's Theory of Motivation, nurses' job satisfaction, retention of nurses
“Full text available only in PDF format”
References
AIKEN, LH 2007: U.S. nurse labor market dynamics are key to global nurse sufficiency. Health Services Research. 42(3):1299-1320. [ Links ]
AIKEN, LH; BUCHAN, J; SOCHALSKI, BN & POWELL, M 2004: Trends in international nurse migration. Health Affairs, 23(3):69-77. [ Links ]
BALL, J 2003: Understanding Herzberg's motivation theory, http://www.accaglobal.com/publications/studentaccountant/1010721 accessed 17 May 2005). [ Links ]
BUCHAN, J 2004: Commentary. Nurse workforce planning in the UK: policies and impact. Journal of Nursing Management 12:388-392. [ Links ]
BUCHAN, J 2007: International recruitment of nurses: policy and practice in the United Kingdom. Health Services Research. 42(3):1321-1335. [ Links ]
BRITISH POPULATION STATISTICS 2003: (http://www.woodlands-iunior.kent.sch.uk/customs/questions/population.html accessed on 03 June 2005). [ Links ]
BURNS, N & GROVE, SK 2001: The practice of nursing research: conduct, critique, and utilization. 4lh edition. Philadelphia: WB Saunders. [ Links ]
CAMPBELL, SL; FOWLES, ER & WEBER, BJ 2004: Organisational structure and job satisfaction in public health nursing. Public Health Nursing. 2/(6): 564-571. [ Links ]
COWIN, 2002: The effects of nurses' job satisfaction on retention: an Australian perspective. Journal of Nursing Administration. 32(5):283-291. [ Links ]
DAFT, RL 2000: Management. 5,h edition. New York: The Dryden Press. [ Links ]
KHOWAJA, K; MERCHANT, RJ & HIRANI, D 2005: Registered nurses' perception of work satisfaction at a tertiary care university hospital. Journal of Nursing Management. 13 (1):32-39. [ Links ]
KINGMA, M 2007: Nurses on the move: a global overview. Health Services Research. 42(3): 1281-1298. [ Links ]
KUOKKANEN, L & LEINO-KILPI, H 2001: The qualities of an empowered nurse and the factors involved. Journal of Nursing Management 9:273-280. [ Links ]
LEPHALALA, RP 2006: Factors influencing nursing turnover in selected private hospitals in England. Unpublished MA Cur dissertation. Pretoria: University of South Africa. [ Links ]
MARQUIS, BL & HUSTON, JC 2003: Leadership roles and management functions in nursing theory & application. 4th edition. Philadelphia: JB Lippincott. [ Links ]
MRAYYAN, MT 2005: Nurse job satisfaction and retention: comparing public to private hospitals in Jordan. Journal of Nursing Management. 13(1): 40-50. [ Links ]
NETSWERA, FG; RANKHUMISE, EM & MAVUNDLA, TR 2005: Employee retention factors for South African higher education institutions: A case study. SA Journal of Human Resource Management. 3(2):36-40. [ Links ]
NMC - see NURSING AND MIDWIFERY COUNCIL [ Links ]
NURSING AND MIDWIFERY COUNCIL 2004: Press statement: record of overseas trained nurses and midwives. http://www.nmc-uk.org/aFrameDisplav.aspx?documentID=197 (accessed 30 May 2006). [ Links ]
POLIT, DF & HUNGLER, BP 1999: Nursing research: principles and methods. 6th edition. Philadelphia: JB Lippincott. [ Links ]
REILLY, DE & OERMANN, MH 1999: Clinical teaching in nursing education. 2nd edition. Sudbury: Jones & Bartlett. [ Links ]
SHADER, K; BROOME, ME; BROOME, CD; WEST, ME & NASH, M 2001: Factors influencing satisfaction and anticipated turnover for nurses in an academic medical center. Journal of Advanced Nursing. (4): 210-216. [ Links ]
STRACHOTA, E; NORMANDIN, P; O'BRIEN, N; CLARY, NA & KRUKOW, B 2003: Reasons registered nurses leave or change employment status. Journal of Nursing Administration. 33(2):111-117. [ Links ]
SULLIVAN, EJ; DECKER, PJ & JAMERSON, PA 2001: Effective leadership and management in nursing. 5th edition. New Jersey: Prentice-Hall. [ Links ]
TANG, JH 2003: Evidence-based protocol: nurse retention. Journal of Gerontological Nursing. 29 (3): 5-14. [ Links ]
UPENIEKS, V 2005: Recruitment and retentions strategies: a magnet hospital prevention model. MEDSURG Nursing (supplement). 21-27. [ Links ]
WEBSTER'S CONCISE EDITION DICTIONARY AM) THESAURUS 2002: Edinburgh: Geddes & Grosset. [ Links ]
YIN, JT & YANG, KA 2002: Nursing turnover in Taiwan: a meta-analysis of related factors. International Journal of Nursing Studies. 39: 573-581. [ Links ]
Correspondence:
Prof VJ Ehlers
PO Box 65075
ERASMUSRAND
0165
Tel: (012) 429-6731; Cell: 084 587 3303; Fax: (012)429-6688
E-mail : ehlervj@unisa.ac.za